Roundup — What We Talk About When We Talk to Customers

How do you tell a customer about what's really going in your life? Today we talk to Camila Coddou of Barista Behind the Bar about what it means to have a meaningful conversation with patrons—the folks who keep the service industry alive, but often don't know much about the issues affecting workers. Learn more about her project, in partnership with Coffee at Large, about patron engagement and encouraging direct conversations with the folks who patron our workspaces—here!